Shipping policy

By selecting free shipping at checkout, you’ll receive your package within an estimated 3–7 business days, with no additional payment upon delivery and no customs fees.

Orders are processed Monday through Friday. Therefore, orders placed after 12:00 PM on Friday will be processed the following Monday — the next available business day.

The above timeframes are necessary to ensure the proper handling of every step aimed at guaranteeing a perfectly packed and undamaged product. Packaging is designed to provide full protection during transport.

Each order is sanitized and carefully handled. For this reason, if you place multiple orders within a few hours of each other, your products may arrive in separate packages. We aim to ensure maximum safety and reliability for every customer.

If the shipping address corresponds to a business location or a place not identifiable as a private residence, please specify in the shipping details that delivery must take place at this business, in addition to providing the recipient’s full name.

If the order was placed under a different name, please include in the shipping details the surname shown on the intercom of the address where the package should be delivered.

A reshipping fee also applies if the courier is unable to locate the address due to errors or incomplete information in the shipping details.

If, for any reason, you have not received your package within 10 working days, please contact us at info@royalhoneystore.shop.

All orders are handled with the utmost care and are fully trackable. Within a few hours, you will receive your tracking code by email and will be able to check the status of your shipment in the dedicated section of our website.

We provide full support in tracking every order placed on our website until the moment of delivery.